With immediate effect, we have disabled "SSH Access" on all our Linux Servers due to recent Linux vulnerability CVE-2017-1000364.
We have also disabled "CronTab" on all our Shared Servers as a security enhancement.
You can refer to the following link for more details:
We will be patching the servers with the latest update and re-enable SSH access on the servers. The servers will be rebooted post the server update.
Meanwhile, we recommend you to use cPanel and FTP to manage your files.
Please feel free to contact our support helpdesk in case you have any queries.