Knowledge Base

Knowledgebase : Web Hosting
How To Configure Apache and PHP using WHM/cPanel’s Easyapache
HOW TO CONFIGURE APACHE AND PHP USING WHM/CPANEL'S EASYAPACHE If you run a cPanel server, and need to upgrade your Apache or PHP version, cPanel provides the Easyapache tool to make these updates a breeze. While it can be run from WHM, it is generally...
How To Add and Delete Domain Alias in Plesk 11.5
ADD A DOMAIN ALIAS IN PLESK 11.5 A domain alias will allow you to show the same website content for multiple domains. The alternate domains will remain in the URL (in the address bar of your browser). Aliases do not count against your Plesk domain t...
How to manage mailing lists in cPanel
MAILING LIST HOSTING WITH CPANEL WEB HOSTING Mailing lists can simplify sending messages to a large group of people. You can add a group of email addresses to a mailing list to avoid typing those addresses each time you send a message. This can be ver...
How to install WordPress CMS using Softaculous
YOU CAN EASILY INSTALL WORDPRESS ON YOUR WEB-SITE USING SOFTACULOUS SCRIPT INSTALLER THE FOLLOWING WAY: * Login to your cPanel * Scroll down to the _Software/Services _section, and click the _Softaculous _icon: * Click the _WordPress _link on th...
SSL v3 Security vulnerability a.k.a. Poodle Bug
News hitting in the internet today is that there is a vulnerability in SSL protocol version 3.0 (SSLv3) aka "POODLE". Here I am going to provide you with a summary of need-to-know information and the exact required steps on how to disable it. WHAT IS TH...
PHP Version 5.5 Supported on our Linux Hosting servers
CPANEL HOSTING LogicBoxes supports PHP 5.3, 5.4 , 5.5 on its cPanel Linux Hosting Servers, with PHP 5.4 being the default version. In order to switch to PHP 5.3, you need to create a blank file named USEALTPHP (without any extension) and place it in the...
cPanel Website restoration using Partial backups
HOW TO RESTORE CPANEL BACKUPS FOR ADDON DOMAINS. PARTIAL SITE RESTORATION. 1. FILES RESTORATION [https://www.namecheap.com/support/knowledgebase/article.aspx/9364/2210/how-to-restore-cpanel-backups-in-addon-domains-partial-site-restoration#files] 2. DATA...
How to set up or delete subdomains (Plesk 11)
HOW TO SET UP OR DELETE SUBDOMAINS (PLESK 11) * SYNOPSIS This guide will show you how to set up or delete subdomains in the Parallels Plesk Panel. * APPLICABLE TO All Logicboxes Web hosting accounts * PREREQUISITE A Logicboxes windows h...
How to setup and manage IIS Application Pool
IIS APPLICATION POOL: IIS Application Pool contains all web applications installed on your sites. We as hosting provider allocate a dedicated IIS application pool for your sites, which allows you to have a level of isolation between web applications used...
Using TCP Traceroute on Windows And Linux
TCP TRACEROUTE CONCEPTS AND USABILITY OBJECTIVE: Understanding how tcp traceroute works and How to use it ENVIRONMENT: Windows Vista, CentOS 5 CONCEPTS: 1. WHAT'S TCP TRACEROUTE TCPtraceroute is a traceroute implementation using TCP packets. The more ...
Addon Domains (cPanel)
ADD AN ADDON DOMAIN FROM CPANEL * Once you are logged into your cPanel account, select "ADDON DOMAIN" under the "DOMAINS" section: * Next, you will need to fill out the details of the add-on domain: NEW DOMAIN NAME: Enter the domain name you are ...
What is Server Name Indication (SNI)?
WHAT IS SERVER NAME INDICATION (SNI)? SNI stands for Server Name Indication and is an extension of the TLS protocol. It indicates which hostname is being contacted by the browser at the beginning of the 'handshake'-process. This allows a server to connec...
Reset MySQL root password on Centos
1. STOP MYSQL: SYSTEMCTL STOP MYSQLD 2. SET THE MYSQL ENVIRONMENT OPTION SYSTEMCTL SET-ENVIRONMENT MYSQLD_OPTS="--SKIP-GRANT-TABLES" 3. START MYSQL USIG THE OPTIONS YOU JUST SET SYSTEMCTL START MYSQLD 4. LOGIN AS ROOT MYSQL -U ROOT 5. UPDA...
cPanel Email ID is blocked
cPanel Email users may face an error while sending Emails from Webmail or Email clients which states SMTP ERROR: 550 OUTGOING EMAIL DENIED FOR BLACKLISTED USER OR SMTP Error: 550 Outgoing Email Denied for Blacklisted From Address Kindly note that a cPa...
cPanel Zone Editor
With the latest cPanel upgrade, the plugin to manage the DNS record has changed. cPanel has now introduced a plugin called “ZONE EDITOR” using which you can create/manage the DNS records including MX records in one single place needed by your domain name...
cPanel Disk Usage & Inode
The cPanel Disk usage interface displays the information about the disk used by your files, directories. This helps you to effectively manage your cPanel disk space, as you can easily identify the files or folders using maximum space on the server. The ...
cPanel: Registered Mail ID Plugin
What does this announcement mean in your cPanel? Attention! Please register your email IDs used in non-smtp mails through cPanel plugin. Unregistered email IDs will not be allowed in non-smtp emails sent through scripts. Go to Mail section and find "Regi...
cPanel: Change PHP version
cPanel PHP Selector lets you select the default PHP version for your website, as well as modules that will be available to the user for the functioning of different web applications. You may find the PHP selector by logging into your cPanel interface an...
Installing Lets Encrypt SSL certificates in cPanel
The following steps shall help guide a user with installing LETS ENCRYPT SSL certificates on a domain hosted on our Linux shared servers. * Visit: https://zerossl.com/free-ssl/#crt [https://zerossl.com/free-ssl/#crt] 1.  The first step is to generate ...
Plesk Mail Disk Usage
The Statistics option in Plesk allows you to view the overall disk space along with the traffic under your hosting package. You may navigate to this option via the STATISTICS tab post logging into the Plesk panel or via the _VIEW MORE STATISTICS_ under ...
Challenges in changing Primary domain name in Plesk
A user seeking to change their primary domain name for domains associated with our shared windows hosting packages would often encounter an error with changing the primary domain name associated with their package. Users may conduct certain checks on th...
White-listing your email address in Plesk
Having observed multiple of our shared server IPs being listed on Real-Time Blackhole List (RBL) for complaints received by end users of cases in which the 'FROM' address was spoofed by users on our server. Hence we have designed a new mechanism to bloc...
cPanel Email Authentication (DKIM / SPF)
cPanel’s Authentication interface allows you to enable or disable DomainKeys Identified Mail (DKIM) and Sender Policy Framework (SPF). These features provide information about incoming mail. The system uses this information to verify that a trusted sender...
Redirect your website from HTTP to HTTPS
Post installation of Digital Certificate on the Linux Hosting server, to redirect your website to the secure HTTPS protocol, there are several steps that need to be taken before the redirect will work properly. WORDPRESS WEBSITE PREPARATION STEPS These...
Checking Bandwidth Usage in Web Hosting packages
CHECKING BANDWIDTH USAGE > Your bandwidth usage is the sum total of all traffic from and to > your account on the server, including visitors accessing your site, > FTP uploads and incoming/outgoing emails. > > The server will automatically send bandwid...
Steps to attach .MDF and .LDF files of MSSQL databases to convert...
Steps to attach .MDF and .LDF files of MSSQL databases to convert it to .bak format The MSSQL databases has to be in the .bak format in-order to restore it via Plesk panel. However the database backups which we keep on our backup servers are in the form...
Plesk: How to view web stats or file space usage in plesk
TO VIEW THE REPORTS ON DISK SPACE AND TRAFFIC USAGE BY YOUR ACCOUNT: 1. If you have several subscriptions associated with your account, in the Subscription menu at the top of the screen, select the required subscription. 2. Click the Statistics tab. T...
Configuring/Adding a secondary/new IP address on a CentOS/Redhat ...
IF YOU HAVE CPANEL, THEN YOU CAN ADD ADDITIONAL IP ADDRESSES ON THE SERVER BY ACCESSING THE WHM PANEL USING THE FOLLOWING STEPS :- 1. Login to WHM panel. 2. Click on IP Functions. 3. click on Add a New IP Address and proceed accordingly. For more deta...
How to Install Wordpress in cPanel
HOW TO INSTALL WORDPRESS USING SOFTACULOUS IN CPANEL In this tutorial we'll go over using the included Softaculous to install a WordPress website on your cpanel web hosting account. First, log into your cPanel account & locate the Softaculous instal...
How to restore cPanel backups for addon domains. Partial cPanel t...
HOW TO RESTORE CPANEL BACKUPS FOR ADDON DOMAINS. PARTIAL CPANEL TRANSFER This tutorial will cover the information on how to manually restore a cPanel backup (sites, databases and emails). It will help you to protect your data and will allow you to merge/...

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