Welcome to our Online Helpdesk
22 August 2017 02:34:28 PMUpgrading Our 2 FactorAuthentication SMS(OTP) System
A constructive maintenance will be carried out in order to upgrade our existing 2FA SMS System as per the schedule mentioned below:
24 July 2017 02:59:40 PMIntermittent issues with Linux hosting India servers
Please be informed that we are facing intermittent issues with Linux hosting India servers. Due to this, the web services on these servers are affected.
28 June 2017 11:06:03 PMImportant Announcement - Issue with Paypal Gateway
We are currently facing an issue with receiving IPN (Instant Payment Notification) information from Paypal. Due to this, the transaction though successful in Paypal is not added to your Orderbox Account automatically. We are in touch with Paypal's support team to get this resolved.
23 June 2017 10:46:51 AMSSH Access Disabled on all Linux Servers
With immediate effect, we have disabled " SSH Access " on all our Linux Servers due to recent Linux vulnerability CVE-2017-1000364.
07 June 2017 12:51:24 PMIssue in one of our Linux Hosting Servers
Please be informed that one of the racks in our Austin Data Center is having power issues and our DC OPS team is working on it.